QA Coordinator

Austin, TX

A LITTLE ABOUT THIS ROLE:

The QA Coordinator will be responsible for going through every email with a fine-tooth comb.  He/She will make sure that every email is error-free, matches the campaign requirements and is structurally sound (i.e. no rendering issues are present or functionality is broken).  In addition, he/she will adhere and contribute to the internal QA process and associated documentation. As necessary, the QA Coordinator will work with internal teams to escalate problems and ensure they are resolved.  This position requires you to maintain multiple email projects and communicate to other team members both verbally and in written documentation.

RESPONSIBILITIES:

  • Ensure compliance to faultless execution of email campaigns
  • Work with QA Team members to establish and follow internal QA best practices
  • Manage QA checklist and other documentation per project
  • Escalate problems to appropriate teams
  • Coordinate with Account Managers on project timelines and QA requirements
  • Collaborate with team members on ways to improve internal processes and client programs
  • Find errors like this bullet wit spalling errors. If you see this, tell us in your email to use 

QUALIFICATIONS:

  • BA/BS in Marketing, Business, Web Design and Development, Computer Science, Information Technology or related field; or equivalent experience
  • Ability to manage multiple projects concurrently
  • Detail-oriented, self-directed and able to set priorities
  • Professional in both verbal and written communication
  • A team player who also works well independently, thinks creatively, solves problems and takes initiative
  • An obsession with technology and talking about it
  • An excellent and inquisitive troubleshooter
  • Provider of sound conclusions based on data, experience, and your own research
  • Willing to work on new challenges but remain focused on your regular duties
  • Comfortable with tight deadlines; organized, efficient, detail-oriented and able to multitask
  • Ability to work effectively within a team in a fast-paced, entrepreneurial environment
  • A passion for more than personal success
  • If you have read this far, let’s see how much attention to detail you have. Please provide in your first communication to us the year the first email was sent  

WHAT TRENDLINE OFFERS:

  • Both in salary and eligibility for our quarterly profit sharing plan
  • We don’t tell you how much vacation to take. Just don’t leave us hanging
  • Healthcare as well as some intangible things
  • A multi-disciplinary group that works as one unit to meet client objectives
  • Everyone has a voice at the table