UPDATE: Email Testing Using The Taguchi Method

Email Testing Using The Taguchi Method
DOES THIS SOUND FAMILIAR? Q: What is the best time of  day  to send an email? A: Test it Q: Does lifestyle imagery in emails perform better than other imagery? A: Dunno…test it Q: How does the placement of buttons affect my email click through and subsequent conversion rate? A: We should test that  ... Read more »

How to Be Successful at Sending Email to Generation Z

Marketing to Generation Z
  Generation Z is the newest generation to enter into the marketing world over the past few years.  Defined as those born between 1996 and 2010, Generation Z matches if not outsizes the over 60 million millennials. Many companies have been gearing up to find ways to connect with this generation and while some have... Read more »

UPDATE: Top 5 Email Marketing Challenges

Top 5 Email Marketing Challenges
  Whether it’s an in-house FTE (full-time equivalent) or a digital marketing agency you’re talking to, the general impression people have is that email marketing is easy.  Basically, it’s a digital version of direct mail. Well, we have a saying here at Trendline Interactive: “Email marketing is hard.” Here’s why: 1) DATA This is the... Read more »

Retailers Need Email Marketing More Than Ever

Email Marketing
The world of retail can be a tough and cruel place.  Most of us have worked in retail in some capacity over our lives, whether on the front lines with customers in certain departments or in corporate offices as an email marketer to a V.P. of whatever. For the last few years, the world of... Read more »

Why Should You Care About Inbox Clipping?

Inbox Clipping
Background Inbox clipping occurs when an email is sent to a Gmail domain and is larger than 102kB, at which point Gmail “clips” the message and requires the recipient to click on a “View entire message” link to see the full code. This size restriction includes anything within the email itself, including text, images, links,... Read more »

The One Email Every Program Should Have

email program
A couple of years ago, I was in a hotel in NYC and had a major wardrobe malfunction. The only white dress shirt I brought for a meeting that day had a button fall off right as I was heading out the door. This was no ordinary button, it was the button right at my... Read more »

Your Personal Experience Is Irrelevant

Personal Experience
One of the greatest marketing lessons I have learned came from my Sociology grad school advisor. After spending considerable effort preparing to present ideas for my first big research project I opened with the comment, “In my experience…” My advisor stopped me mid-sentence, his eyes got large, and he took a deep breath. “Listen to... Read more »

The Power of No

The Power of No
I am convinced that the most used word in the English language is the word “No”.  Babies sometimes say it as their first word and it seems that we use it consistently as we grow up and well into adulthood.  As a parent, I have used it quite a bit – “No…you cannot have an ice... Read more »

What Do You Do When You Are Done Testing Your Email Program?

Email Program
The operative word here is “done”.  First, you are never done testing because the winner is the new control and you will always need to be thinking of ways to beat the control.  Second, your email program is in a constant state of change and you need to be rolling with that change. Having a... Read more »

74 Segments Gets You To The Back Of The Email Bus

Email Segmentation
When I was young, the cool kids sat at the back of the bus.  They would do all sorts of cool things according to us kids who were not invited back there.  In fact, we all thought that they were better than us and they were reaping some rewards that we could never get.  Truth... Read more »