UPDATE: Top 5 Email Marketing Challenges

Top 5 Email Marketing Challenges
  Whether it’s an in-house FTE (full-time equivalent) or a digital marketing agency you’re talking to, the general impression people have is that email marketing is easy. Basically, it’s a digital version of direct mail. Well, we have a saying here at Trendline Interactive: “Email marketing is hard.” Here’s why: 1) DATA This is the... Read more »

Retailers Need Email Marketing More Than Ever

Email Marketing from Trendline Interactive
The world of retail can be a tough and cruel place. Most of us have worked in retail in some capacity over our lives, whether on the front lines with customers in certain departments or in corporate offices as an email marketer to a V.P. of whatever. For the last few years, the world of... Read more »

Why Should You Care About Inbox Clipping?

Inbox Clipping from Trendline Interactive
Background Inbox clipping occurs when an email is sent to a Gmail domain and is larger than 102kB, at which point Gmail “clips” the message and requires the recipient to click on a “View entire message” link to see the full code. This size restriction includes anything within the email itself, including text, images, links,... Read more »

The One Email Every Program Should Have

email Program from Trendline Interactive
A couple of years ago, I was in a hotel in NYC and had a major wardrobe malfunction. The only white dress shirt I brought for a meeting that day had a button fall off right as I was heading out the door. This was no ordinary button, it was the button right at my... Read more »

Your Personal Experience Is Irrelevant

Personal Experience from Trendline Interactive
One of the greatest marketing lessons I have learned came from my Sociology grad school advisor. After spending considerable effort preparing to present ideas for my first big research project I opened with the comment, “In my experience…” My advisor stopped me mid-sentence, his eyes got large, and he took a deep breath. “Listen to... Read more »

The Power of No

The Power of No from Trendline Interactive
I am convinced that the most used word in the English language is the word “No”.  Babies sometimes say it as their first word and it seems that we use it consistently as we grow up and well into adulthood.  As a parent, I have used it quite a bit – “No…you cannot have an ice... Read more »

What Do You Do When You Are Done Testing Your Email Program?

Email Program from Trendline Interactive
The operative word here is “done”.  First, you are never done testing because the winner is the new control and you will always need to be thinking of ways to beat the control.  Second, your email program is in a constant state of change and you need to be rolling with that change. Having a... Read more »

74 Segments Gets You To The Back Of The Email Bus

Email Segmentation Image
When I was young, the cool kids sat at the back of the bus.  They would do all sorts of cool things according to us kids who were not invited back there.  In fact, we all thought that they were better than us and they were reaping some rewards that we could never get.  Truth... Read more »

Why an Email Marketing Agency?

Working on Email Marketing
Trendline Interactive is a fast growing email marketing agency, and one of the things I spend a lot of time doing is interviewing new talent interested in joining our company.  A question that is commonly asked by candidates is “Why an agency that just focuses on email marketing?” Six and half years ago when Morgan... Read more »

6 Ways to Build an Email List From Scratch

Email List from Scratch
It’s incredibly easy to acquire an email list. Just type the words “email list” into any search engine and numerous pages of email lists are instantly available to purchase. There’s one problem, though, and it’s a big one; purchasing email lists is a horrible idea. Why? Because emails sent to a purchased list aren’t reaching... Read more »