From COVID-19 to social justice movements to Cybersecurity attacks, 2020 has been nothing short of a whirlwind. How are you preparing for when these issues begin to infiltrate your company’s operations?
Your Crisis Management Plan
To determine how the process will operate, your crisis management plan must include the logistics of any email notifications you are planning to send.
Last time, I wrote about the importance of understanding the risks and rewards of hosting data at third parties and why it is critical to understand how your organization’s requirements and limitations will impact your overall security situation. Today, I want to look at the importance of email logistics in your crisis management communication plan. Whether or not the incident is related to third-party data hosting or your email service provider (ESP), it will frequently include using email to notify people and notify them quickly.
On the surface, this sounds pretty straightforward. There shouldn’t be any significant problems with contacting your customers and prospects via...